LionCity Cloud Books · Privacy Policy

Privacy Policy

Personal data collected through this website is described here in plain terms, section by section.
Written to reflect the obligations of Singapore's Personal Data Protection Act.
Access, correction and consent-withdrawal requests are handled through the contact page.

PDPA Singapore Personal Data Protection Act

Site forms Only the contact form collects personal data

Effective Current as of 2026 · reviewed against the PDPA

Security and data protection

The controls that hold this policy up.

Seven duties this site actually performs. Two are certified practices at the operator level; the rest describe how contact submissions and site logs are handled.

Collection

Personal data taken only through the contact form you fill in yourself.

No sale

Personal data is never sold or traded for marketing use.

Access

Access controls limit who can view contact submissions.

Retention

Enquiry records kept only as long as needed, then cleared.

Safeguards

Reasonable administrative and technical measures protect what we hold.

Processors

Hosting, email and analytics providers act on our instructions under contract.

Your rights

Access, correction and withdrawal requests handled through contact.

Swipe the strip to read all seven duties.

Section 01

Data we collect

We collect personal data you provide directly, such as your name, email address, company name, and the content of a message submitted through the contact page. We also collect limited technical data generated by your visit, including pages viewed and general device information, through standard server logs and cookies.

We do not collect payment details or financial account information through this site.

Provided by you: Name, email address, company name, and the message body of the enquiry.
Generated by the visit: Pages viewed, referring link, approximate region from IP, and general device and browser information.

Section 02

How we use your data

We use contact details to respond to your enquiry and, where relevant, to follow up on a correction or a topic suggestion. Technical data is used to understand how the site is used so we can improve it.

We do not use your personal data for automated decision-making, and we do not sell personal data.

Section 03

Cookies and similar technologies

This site uses cookies for basic functionality and for aggregate analytics. Details of the cookies used, their purpose, and how to manage them are set out in our cookie policy. You can control cookies through your browser settings.

Disabling cookies may affect how parts of the site function.

Read the cookie policy

Section 04

Disclosure and third parties

We may use service providers for website hosting, email delivery, and analytics. These providers process data on our instructions and are bound by contractual confidentiality obligations. We do not disclose personal data to third parties for their own marketing purposes.

We may disclose data where required by Singapore law or by a lawful order.

Section 05

Retention

We retain contact form submissions for as long as needed to handle the enquiry and any related follow-up, and then for a reasonable period for record-keeping. Server logs are retained for a limited period and then deleted or anonymised.

Retention periods may be adjusted to meet legal or operational requirements.

Section 06

Your rights under the PDPA

You may request access to the personal data we hold about you, ask for a correction, or withdraw consent to its use. Requests can be made through the contact page. We will respond within the timeframe required under the PDPA.

Withdrawing consent may affect our ability to respond to your enquiry.

Access

Ask for a copy of the personal data we hold about you.

Correction

Point out anything inaccurate and we will correct it.

Withdrawal

Withdraw consent for future use of your data.

Section 07

Data protection and contact

We apply reasonable administrative and technical safeguards to protect personal data, including access controls on systems that hold contact form submissions. No method of transmission over the internet is entirely secure, and we cannot promise that unauthorised access will never occur.

Questions about this policy or requests relating to your personal data can be sent through the contact page. The site operator's registered name and UEN are listed in the footer.

What is not collected here

Payment details or financial account information are never collected through this site.

Purpose limitations in force

Reply to your enquiry, follow up on a correction, understand site usage — nothing further.

Practical notes

How this policy behaves in practice.

Questions we are asked most when an SME operator reads a policy and wants to know what it means for their own filing. Plain answers, no fine print.

Enquiry handling

What happens to a message sent through the contact form

It is delivered by our email provider to the operator mailbox, read, and replied to. If you ask a question that belongs with a colleague, we forward the message internally.

Held for reply, then a record-keeping period

Analytics

What the aggregate numbers do and do not contain

Analytics reports on which pages are read and roughly where readers come from. They do not build profiles and are never used to identify a visitor individually.

Aggregated, not tied to a person

Why the site sets a cookie at all

A small number of cookies remember basic preferences and count visits in aggregate. You can clear them from your browser at any time without losing access to the pages.

Two functional, one analytics

Logs

What server logs carry and how long they last

Access logs record the page requested and the network address it came from. They exist for reliability and debugging, and are deleted or anonymised on a rolling basis.

Short window, then deleted

If you ask us to stop

Withdrawing consent for future correspondence

Write to us through the contact page and we will stop using your details for correspondence and remove them from our enquiry records, unless a legal obligation requires us to keep a note of the request.

Handled in one reply

Reading this alongside other pages

Where this page fits.

This policy covers the website itself — the pages you read here, the contact form, and the ordinary logs the site keeps. It does not govern the software platforms we write about. When a guide on this site reviews a cloud accounting product, the vendor's own privacy policy governs how that vendor handles the data you enter into their platform.

Two related pages are worth reading next to this one: the cookie policy, which lists the specific cookies set here, and the terms of service, which describe the basis on which this site is offered.

Next steps

Where a data question goes.

Access or correction

Ask for what we hold

Send a request through the contact page and we will respond within the timeframe the PDPA requires.

Cookies in detail

Read the cookie policy

The list of cookies set on this site, what each one does, and how to remove them from your browser.

Read the cookie policy

Basis of use

Read the terms of service

The terms on which guides, comparisons, and the contact form on this website are provided.

Read the terms of service

Office hours are Monday to Friday, 9:00 AM – 6:00 PM. The operator's registered name and UEN appear in the footer of every page.

Current as of November 2026